Terms and Conditions

  • YouWe works with freelancers (service providers), these service providers are expert in their field, we only bring in professionals who have been recommended and certified by experts, we conduct interviews, check referrals, and do background checks of the work done on each and every service provider. Only those professionals who pass our process are allowed to work with YouWe. All service providers have 5+ years of experience in their field.
  • The invoice will be generated by the serviceman who visits the customer to perform the job. All our rates for Plumbing, Electrical, Carpentry & HVAC are only for the Labour Charges. They do not include the cost of materials. Our Service Providers will inform you what all materials (spare parts) are required. You can buy the materials by yourself, or our Service Provider will buy the same for you. In case the service provider purchase materials for you, respective spare / material bills have to be paid as per the original bill (will be provided to the customer) along with the service charges through Net Banking / Cash / Paytm.
  • An estimate on behalf of serviceman will be shared via email or phone. For any support please contact our customer support desk at +623999-4528 or email: info@ywfm.in
  • We offer 10 days warranty on the work done in case you are not satisfied. We would do the rework free of cost should a problem arise within 10 days of the work done by us. Warranty is applicable on all services delivered, for all bookings made through YouWe website. Spares/Materials warranty will be applicable as per manufacturer.
  • Minimum visiting charges of Rs 200 will be applicable if no work is done after the visit has been made by the technician. In case the service amount is less than Rs 200, same will be charged – if the service amount is more than the visiting charges, no visiting charges will be added. Inspection charges are applicable only if you decide to not take a service after the technician has visited and inspected your issue.
  • You can pay using online banking, Paytm or through cash once the service is complete. Please note that we collect payment only for labour charges. All material bills have to be paid directly to the service provider.